Dental Front Desk Scheduler — Welcoming, Efficient Patient Flow

HODGES & HODGES DMD PA; Asheville (NC); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

Employee discounts

Paid time off

Résumé du poste

Hodges & Hodges DMD PA in Asheville, NC, is seeking a friendly and organized Dental Front Desk/Scheduler to welcome patients and keep the office running smoothly from first call to checkout.

Responsibilities include greeting patients, scheduling, insurance verification, payments, and coordinating with clinicians. Prior front desk or medical receptionist experience is preferred, with familiarity in Dentrix or Eaglesoft.

Qualifications

• Prior dental front desk or medical receptionist experience preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Strong communication and interpersonal skills with a patient-first attitude.

Responsabilités

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments to optimize daily flow.
• Answer incoming calls and respond to patient inquiries promptly.
• Verify dental insurance benefits and process claims accurately.
• Collect and post patient payments, co-pays, and balances.
• Maintain and update accurate patient records in dental practice management software.
• Coordinate with clinical staff to ensure seamless patient transitions.

Connaissances

Customer service

Communication

Multitasking

Team player

Outils

Dentrix

Eaglesoft

Description du poste

Hodges & Hodges DMD PA in Asheville, NC, is seeking a friendly and organized Dental Front Desk/Scheduler to welcome patients and keep the office running smoothly from first call to checkout.

Responsibilities include greeting patients, scheduling, insurance verification, payments, and coordinating with clinicians. Prior front desk or medical receptionist experience is preferred, with familiarity in Dentrix or Eaglesoft.