Pediatric Front Desk Specialist — Patient Care & Scheduling

Talentify; Camp Hill (Cumberland County); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Dental Coverage

401(k) Plan with Company Match

Paid Time Off and Holidays

Employee Referral Program

Employee Discount Program

Pet Insurance

Technology and Training

Life and Disability Insurance

Job summary

Spark Orthodontics is seeking a Patient Services Representative to be the friendly first contact for patients and families in a pediatric dental setting. You will manage check-in/check-out, accurate chart preparation, and careful handling of records while supporting a fast-paced office environment.

The role emphasizes strong customer service, communication, and the ability to assist with appointment scheduling and insurance tasks, contributing to a smooth patient experience across Camp Hill and

Qualifications

• Front desk experience in a medical/dental setting preferred.
• Strong customer service skills and clear communication.
• Experience scheduling appointments, verifying insurance, collecting co-pays, and handling multiple phone lines.
• Demonstrated desire to work with children in a pediatric setting.

Responsibilities

• Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
• Prepare patient charts before check-in and maintain organized records and correspondence.
• File and scan medical documents and office forms as directed.
• Verify patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Maintain front office area and perform maintenance tasks as directed.

Skills

Front desk experience

Customer service

Scheduling appointments

Insurance verification

Children/pediatric setting

Job description

Spark Orthodontics is seeking a Patient Services Representative to be the friendly first contact for patients and families in a pediatric dental setting. You will manage check-in/check-out, accurate chart preparation, and careful handling of records while supporting a fast-paced office environment.

The role emphasizes strong customer service, communication, and the ability to assist with appointment scheduling and insurance tasks, contributing to a smooth patient experience across Camp Hill and