Dental Front Desk Receptionist

Kellyn W. Hodges Orthodontics; Bala Cynwyd (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kellyn Hodges Orthodontics in Bala Cynwyd, PA is seeking an experienced Dental Front Desk Receptionist to join our supportive team. You will handle scheduling, insurance checks, payments, and patient inquiries to help deliver a smooth, patient‑centered experience.

The role requires familiarity with dental terminology, HIPAA compliance, and may involve Eaglesoft. A positive, collaborative approach with staff and patients is essential to support treatment planning and care.

Qualifications

• One year of Dental Front Desk experience preferred.
• Maintains a positive, collaborative, and supportive disposition with team and patients.
• Understands and complies with HIPAA and HITECH Act of 2009.

Responsibilities

• Schedule patient appointments and manage calendar.
• Collect copayments and verify insurance coverage.
• Check insurance eligibility and assist with treatment planning.
• Answer patient questions and support the Office Manager in a patient-focused culture.
• Educate patients about insurance benefits and payment options, including third-party financing.

Skills

Dental front desk experience

Dental terminology

HIPAA compliance

Team player

Tools

Eaglesoft

Job description

Dental Front Desk Receptionist

Our friendly dental practice here at Kellyn Hodges Orthodontics in Bala Cynwyd is seeking an experienced Dental Front Desk Receptionist to join our support team as we continue to provide exceptional patient care. If you have dental front desk experience and are looking to join a team that strives to create a good experience for its patients, we'd love to talk to you.

Responsibilities:

As a Dental Front Desk Receptionist, your role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.

• Strive to provide a superior patient experience
• Support patients within presenting treatment plans
• Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
• Scheduling to patient clinical needs
• Collect copayments and verify insurance coverage
• Schedule and confirm patient appointments.
• Follow-up as needed with the patient between visits for non scheduled, canceled, or missed appointment

Qualifications:

• One year of Dental Front Desk experience preferred.
• Eaglesoft experience a plus
• Versed in dental terminology and procedures
• Maintains a positive, collaborative, and supportive disposition with team and patients
• Understands and complies with HIPAA and HITECH Act of 2009