Dental Front Desk & Patient Care Coordinator

Commonwealth Dentistry; Suffolk (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Commonwealth Dentistry in Suffolk, VA seeks a full-time Patient Coordinator to keep the office on schedule, input patient data for billing, and communicate with patients empathetically. The role includes front desk duties, handling co-pays, and ensuring accurate daily reconciliations.

The ideal candidate will balance multiple tasks, maintain organization, and support the Office Manager. Dental front desk experience is appreciated, but not required.

Qualifications

• Must have HS diploma or higher.
• Experience in dental front desk is preferred but not required.
• Strong communication and confidentiality are essential.

Responsibilities

• Greet and welcome patients with a professional demeanor.
• Check-in patients and verify information in the management software.
• Collect co-payments and balance registers daily.
• Check-out patients and schedule follow-up appointments.
• Balance cash register and ensure daily totals match.
• Multi-task effectively with phones, walk-ins, and staff.
• Confirm appointments by call or reminder system.
• Escalate issues to the Office Manager as needed.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Data entry

Communication

Billing awareness

Education

HS Diploma or higher

Tools

Dentrix Ascend

Job description

Commonwealth Dentistry in Suffolk, VA seeks a full-time Patient Coordinator to keep the office on schedule, input patient data for billing, and communicate with patients empathetically. The role includes front desk duties, handling co-pays, and ensuring accurate daily reconciliations.

The ideal candidate will balance multiple tasks, maintain organization, and support the Office Manager. Dental front desk experience is appreciated, but not required.