Dental Patient Care Coordinator - Front Office Specialist

Lepine Dentistry LLC; Swansea (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Free uniforms

Parental leave

Vision insurance

401(k)

Employee discounts

Health insurance

Paid time off

Job summary

508dentist is seeking a friendly Patient Care Coordinator/Receptionist to be the welcoming face of our Massachusetts dental practice. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain records using Dentrix or Eaglesoft, while ensuring a warm, patient-centered experience.

Join a supportive team focused on delivering exceptional care and a smooth patient flow, where accuracy, empathy, and teamwork are valued daily.

Qualifications

• Prior experience in a dental or medical front office setting is preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Professional, compassionate, and patient-centered demeanor.
• High school diploma or equivalent required.

Responsibilities

• Greet and check in patients, creating a warm and welcoming front office environment.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Answer incoming calls, respond to patient inquiries, and route messages appropriately.
• Verify dental insurance benefits and assist patients with coverage questions.
• Process patient check-out, collect co-pays, and handle billing transactions.
• Maintain accurate and up-to-date patient records and demographic information.
• Coordinate treatment plans and follow up with patients to encourage appointment compliance.

Skills

Front office experience

Communication skills

Organizational skills

Dental insurance verification

Billing knowledge

Patient-centered demeanor

High school diploma or equivalent

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

508dentist is seeking a friendly Patient Care Coordinator/Receptionist to be the welcoming face of our Massachusetts dental practice. You will greet patients, schedule appointments, verify insurance, collect payments, and maintain records using Dentrix or Eaglesoft, while ensuring a warm, patient-centered experience.

Join a supportive team focused on delivering exceptional care and a smooth patient flow, where accuracy, empathy, and teamwork are valued daily.