Dental Treatment Coordinator: Patient Care & Financing

Commonwealth Dentistry; Virginia; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Commonwealth Dentistry seeks a Treatment Coordinator to educate patients on treatment plans and coordinate financing and insurance to secure plan acceptance. The role includes greeting patients, scheduling, answering calls, and handling office duties with a professional, positive demeanor.

The position requires front office dental experience, proficiency in Microsoft Office, and strong communication skills to explain treatment options and coordinate payments and benefits.

Qualifications

• Previous Front Office dental experience required.
• Knowledge/experience with dental treatment plans and insurance requirements preferred.
• Computer proficiency and the ability to learn new programs, including Microsoft Office Suite.

Responsibilities

• Greet patients and check in/out; answer phones and schedule appointments.
• Explain treatment plans and assist patients in prioritizing care.
• Lead financial consultations and manage payment options and insurance billing.
• Educate patients on dental benefits and available financing options.
• Bill and post payments, track accounts receivable, and follow up on claims.

Skills

Front office experience

Microsoft Office proficiency

Communication skills

Insurance knowledge

Tools

Microsoft Office Suite

Job description

Commonwealth Dentistry seeks a Treatment Coordinator to educate patients on treatment plans and coordinate financing and insurance to secure plan acceptance. The role includes greeting patients, scheduling, answering calls, and handling office duties with a professional, positive demeanor.

The position requires front office dental experience, proficiency in Microsoft Office, and strong communication skills to explain treatment options and coordinate payments and benefits.