Dental Front Desk Coordinator: Scheduling & Patient Care

Virginia Beach Dentures and Implants PLLC; Virginia Beach (VA); On-site; USD 25,000 - 32,000; Full time

Job summary

Virginia Beach Dentures and Implants PLLC seeks a friendly Dental Front Desk Coordinator / Receptionist to welcome patients and manage front desk operations. The role emphasizes patient communication, scheduling, and administrative support to ensure smooth daily flow and a positive patient experience.

Core duties include greeting patients, handling check-in/out, coordinating appointments, maintaining accurate records, and supporting front-office and clinical team communication.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office technology.
• Professional appearance and demeanor.

Responsibilities

• Greet patients warmly upon arrival and assist with check-in and check-out.
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone.
• Communicate appointment details, office policies, and general visit flow.
• Support a positive and calm environment for patients throughout their visit.
• Schedule, confirm, reschedule, and follow up on patient appointments.
• Maintain an organized and optimized schedule to support provider productivity.
• Coordinate recall, follow-ups, and unscheduled treatment appointments.
• Assist with daily office flow and communication between front and clinical teams.
• Maintain accurate patient records and documentation in the practice management system.
• Ensure patient forms and information are completed and up to date.
• Support general administrative tasks including data entry, filing, scanning, and correspondence.
• Maintain a clean, organized, and professional front desk and reception area.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Professional appearance

Tools

Scheduling software

Office technology

Job description

Virginia Beach Dentures and Implants PLLC seeks a friendly Dental Front Desk Coordinator / Receptionist to welcome patients and manage front desk operations. The role emphasizes patient communication, scheduling, and administrative support to ensure smooth daily flow and a positive patient experience.

Core duties include greeting patients, handling check-in/out, coordinating appointments, maintaining accurate records, and supporting front-office and clinical team communication.