Dental Front Desk Concierge - Patient Experience Pro

Dental365; Virginia; Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health and Vision Insurance

401(K) Retirement Plan with Matching

Generous Paid Time Off

Exclusive In-house Dental Program

Fringe Benefits

Résumé du poste

Dental365 in Virginia is seeking a Front Desk Coordinator to join our patient-centered team. You will warmly greet patients, answer calls, manage appointments, and input new records using Denticon.

This full-time role requires dental experience, strong organization, and excellent communication. You will work on-site with a schedule that includes mornings on Mon/Tue/Thu and Friday half-day; benefits include health/vision, 401(k) with matching, generous PTO, and an in-house dental plan.

Qualifications

• Prior dental experience is required.
• A resume showing a consistent and stable employment history.
• Exceptional organizational skills to manage multiple tasks efficiently.
• Flexibility to adapt to varying schedules as required.
• Strong interpersonal communication skills.

Responsabilités

• Warmly greet and welcome patients with a high level of concierge care.
• Answering phones promptly and responding to messages.
• Managing schedules - input and confirm patient appointments.
• Entering in new patient records and updating ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to the appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Connaissances

Prior dental experience

Organizational skills

Interpersonal communication

Flexibility

Outils

Denticon

Description du poste

Dental365 in Virginia is seeking a Front Desk Coordinator to join our patient-centered team. You will warmly greet patients, answer calls, manage appointments, and input new records using Denticon.

This full-time role requires dental experience, strong organization, and excellent communication. You will work on-site with a schedule that includes mornings on Mon/Tue/Thu and Friday half-day; benefits include health/vision, 401(k) with matching, generous PTO, and an in-house dental plan.