Dental Front Desk Coordinator: Patient Care & Scheduling

North American Dental Group; Casco Township (MI); In loco; USD 32.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

401(k)

Descrizione del lavoro

North American Dental Group's Richmond, MI practice is seeking a Front Desk Coordinator to be the welcoming face of the clinic. You will manage appointments, answer calls, verify insurance, and handle payments to keep the office running smoothly.

The role requires a high school diploma (associate preferred) and 1–5 years in customer service or dental offices. Proficiency with dental software and Microsoft Office is a plus, with opportunities for career growth in a dynamic, inclusive environment.

Competenze

• High School Diploma or equivalent required; Associate’s degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and Microsoft Office; willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Mansioni

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients with professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals.

Conoscenze

Customer service

Communication

Organization

Multitasking

Dental software

Microsoft Office

Formazione

High School Diploma or equivalent

Associate’s degree preferred

Strumenti

Dental software

Microsoft Office

Descrizione del lavoro

North American Dental Group's Richmond, MI practice is seeking a Front Desk Coordinator to be the welcoming face of the clinic. You will manage appointments, answer calls, verify insurance, and handle payments to keep the office running smoothly.

The role requires a high school diploma (associate preferred) and 1–5 years in customer service or dental offices. Proficiency with dental software and Microsoft Office is a plus, with opportunities for career growth in a dynamic, inclusive environment.