Dental Front Desk Lead: Growth & Patient Experience

Mortenson Dental Partners; Spanish Fork (UT); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Flexible spending account

Paid Time Off & 6 paid holidays off

Employee Stock Ownership Plan

401K

Daily Pay

Professional development assistance

Free continuing education

Employee assistance program

Job summary

Mortenson Dental Partners in Spanish Fork, UT is seeking a Business Associate to serve as the welcoming face of the office and support efficient, patient-centered operations. The role emphasizes professional phone etiquette, insurance verification, and accurate financial communications, contributing to a smooth, profitable dental practice.

We offer a team-oriented culture, growth opportunities, and a respectful work-life balance with benefits available after 60 days of employment.

Qualifications

• High school diploma is required.
• Strong communication skills are required.
• Eagerness to learn and grow is required.
• Candidate must pass a background check and drug screen.

Responsibilities

• Answers the telephone in a timely and professional fashion.
• Help ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, using supplies cost-effectively, and posting patient charges accurately.
• Ensure all insurance is verified and communicated to clinical staff and patients.
• Ensure all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensure all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Strong communication skills

Eagerness to learn and grow

Education

High school diploma

Job description

Mortenson Dental Partners in Spanish Fork, UT is seeking a Business Associate to serve as the welcoming face of the office and support efficient, patient-centered operations. The role emphasizes professional phone etiquette, insurance verification, and accurate financial communications, contributing to a smooth, profitable dental practice.

We offer a team-oriented culture, growth opportunities, and a respectful work-life balance with benefits available after 60 days of employment.