Dental Front Office & Operations Specialist

Stonehaven Dental; Spanish Fork (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

Stonehaven Dental in Utah seeks a friendly dental front desk administrator. You will answer phones professionally, verify insurance, and communicate financial obligations to patients for procedures.

You will help ensure efficient practice operations by promoting patient referrals, managing schedules for dentists and hygienists, and accurately posting charges. A strong focus on customer service and a willingness to learn is essential.

Qualifications

• High school diploma.
• Strong communication skills.
• Eagerness to learn and grow.
• Must pass a background check and drug screen.

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Strong communication

Customer service

Team player

Education

High school diploma

Job description

Stonehaven Dental in Utah seeks a friendly dental front desk administrator. You will answer phones professionally, verify insurance, and communicate financial obligations to patients for procedures.

You will help ensure efficient practice operations by promoting patient referrals, managing schedules for dentists and hygienists, and accurately posting charges. A strong focus on customer service and a willingness to learn is essential.