Dental Front Desk & Patient Access Specialist

UTAH PARTNERS FOR HEALTH; Midvale (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Utah Partners for Health is seeking a Front Desk Admin to support the Dental team. You will greet patients, assist with forms, navigate insurance, and handle payments in a fast-paced clinic setting.

The role requires strong data entry, billing knowledge, and excellent customer service. Fluency in Spanish is required to communicate with diverse patients and ensure smooth front desk operations.

Qualifications

• High School Diploma or equivalent required.
• Less than 1 year related experience recommended.
• Experience using EMR systems such as USIS, ECW and Help2.
• Strong data entry and customer service skills are essential.
• Fluency in Spanish (reading, writing and speaking) is required.

Responsibilities

• Answer phones and schedule appointments, screen calls and assess urgency.
• Register patients, collect paperwork, and handle payments.
• Make reminder calls the day before appointments.
• Explain charges and insurance details and discuss sliding fee discounts.
• Maintain accurate patient accounts and update information in EMR.
• Keep reception area organized and ensure timely patient flow.

Skills

Data entry

Billing knowledge

Clinic workflow

MS Word

MS Excel

MS Outlook

Customer service

Spanish (written and spoken)

Education

High School Diploma or equivalent

Tools

USIS EMR

ECW EMR

Help2 EMR

Job description

Utah Partners for Health is seeking a Front Desk Admin to support the Dental team. You will greet patients, assist with forms, navigate insurance, and handle payments in a fast-paced clinic setting.

The role requires strong data entry, billing knowledge, and excellent customer service. Fluency in Spanish is required to communicate with diverse patients and ensure smooth front desk operations.