Dental Front Desk & Insurance Billing Specialist

Heartland Dental; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plans

Six paid holidays

PTO (paid time off)

Daily Pay access

Job summary

Heartland Dental seeks a Dental Front Office Assistant/Business Assistant for Pusch Ridge Dental in Tucson, AZ. You’ll greet patients, manage front desk duties, and support insurance communications.

Proficiency with Dentrix is preferred, along with 1+ year of dental front desk experience and strong organization. You’ll schedule appointments, post payments, and assist the team to deliver excellent patient care. Knowledge of billing and accounts receivable is required.

Qualifications

• 1+ year of dental front desk experience.
• Experience with insurance billing and accounts receivable is preferred.
• Proficiency with Dentrix or similar dental software.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, emails, and patient communications.
• Utilize Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File and follow up on insurance claims; verify benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems.

Skills

Dental front desk

Insurance billing

Customer service

Communication

Team collaboration

Organizational skills

Tools

Dentrix

Job description

Heartland Dental seeks a Dental Front Office Assistant/Business Assistant for Pusch Ridge Dental in Tucson, AZ. You’ll greet patients, manage front desk duties, and support insurance communications.

Proficiency with Dentrix is preferred, along with 1+ year of dental front desk experience and strong organization. You’ll schedule appointments, post payments, and assist the team to deliver excellent patient care. Knowledge of billing and accounts receivable is required.