Dental Front Desk Coordinator - Patient Experience & Growth

North American Dental Group (NADG); Town of Orchard Park (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive paid time off

401k benefits

Career growth opportunities

Positive team culture

Job summary

North American Dental Group is seeking a Front Desk Coordinator in New York. You will greet patients, manage appointments, verify insurance, collect co-pays, and maintain smooth daily office operations with a friendly, patient-first approach.

The role supports a team dedicated to exceptional patient care and professional growth within a collaborative dental practice network. Competitive benefits and a positive work culture are highlighted.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred)
• 1-5 years of customer service, insurance, or dental experience preferred
• Knowledge of dental software and Microsoft Office; ability to learn new programs

Responsibilities

• Handle insurance verification and end-of-day reports with accuracy
• Perform clerical tasks: mail, scanning, photocopying; answer calls; greet visitors; schedule and verify appointments
• Explain procedures and services to patients using dental knowledge
• Present financial policies and collect co-payments; verify insurance coverage
• Track appointments and manage no-shows, cancellations, and late arrivals

Skills

Customer service

Insurance verification

Financial handling

Greet visitors

Education

High School Diploma

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator in New York. You will greet patients, manage appointments, verify insurance, collect co-pays, and maintain smooth daily office operations with a friendly, patient-first approach.

The role supports a team dedicated to exceptional patient care and professional growth within a collaborative dental practice network. Competitive benefits and a positive work culture are highlighted.