Dental Front Desk Coordinator — Patient-First Care & Growth

North American Dental Group (NADG); Dayton (OH); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive PTO

Comprehensive benefits package

401k

Career growth opportunities

Résumé du poste

North American Dental Group partners with us to deliver best in class patient care. The Front Desk Coordinator supports daily operations, greets patients, schedules, verifies insurance, and explains procedures, contributing to a smooth, positive patient experience.

This role works Monday through Friday in a supported practice environment, with emphasis on empathy, accuracy in financial transactions, and teamwork to help patients leave with satisfaction.

Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office; ability to learn new programs.

Responsabilités

• Handle insurance verification and prepare end-of-day reports while keeping patients informed.
• Answer phones, greet visitors, schedule and confirm patient appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies, collect co-payments, and verify insurance coverage.
• Track appointments related to no-shows, cancellations, and late arrivals.

Connaissances

Customer service

Attention to detail

Communication

Formation

High School Diploma or equivalent

Associate's degree preferred

Outils

Dental software

Microsoft Office

Description du poste

North American Dental Group partners with us to deliver best in class patient care. The Front Desk Coordinator supports daily operations, greets patients, schedules, verifies insurance, and explains procedures, contributing to a smooth, positive patient experience.

This role works Monday through Friday in a supported practice environment, with emphasis on empathy, accuracy in financial transactions, and teamwork to help patients leave with satisfaction.