Dental Front Desk Coordinator - Patient Care & Growth

North American Dental Group (NADG); Bellaire (OH); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Competitive PTO

401k

Benefits package

Career growth

Job summary

North American Dental Group (NADG) is seeking a Front Desk Coordinator in Ohio to join a patient-first team delivering exceptional care.

You will manage reception, scheduling, insurance, billing, and patient communications to ensure smooth daily operations and an outstanding first impression for every visitor.

A high school diploma and prior office experience are preferred; familiarity with dental software is a plus.

Qualifications

• Dependable with quality control on financial info and end-of-day reports.
• Experience with insurance verification and patient billing.
• Clerical tasks: mail, phones, greet visitors, schedule/verify appointments.
• Explain procedures using dental knowledge to patients.
• Present financial policies and collect co-pays; verify insurance.

Responsibilities

• Handle reception duties and greet patients.
• Verify insurance and process end-of-day reports.
• Schedule, verify, and confirm patient appointments.
• Explain procedures and services to patients.
• Collect co-pays and discuss financial policies.
• Track no-shows, cancellations, and late arrivals.

Skills

Quality control

Insurance verification

Appointment scheduling

Patient communication

Financial policies

Education

High School Diploma or equival ent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group (NADG) is seeking a Front Desk Coordinator in Ohio to join a patient-first team delivering exceptional care.

You will manage reception, scheduling, insurance, billing, and patient communications to ensure smooth daily operations and an outstanding first impression for every visitor.

A high school diploma and prior office experience are preferred; familiarity with dental software is a plus.