Dental Front Desk Coordinator - Sign-On Bonus & Benefits

North American Dental Group (NADG); Mars (PA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Healthcare Spending Account

Paid Time Off

401k

Voluntary Life & Disability Insurance

Employee Assistance Program

Referral Program

Employee Discount Program

Job summary

North American Dental Group (NADG) and its partner offices seek a Front Desk Coordinator to ensure smooth patient flow and exceptional service. A $500 sign-on bonus is offered to join our team, with strong emphasis on accurate billing, appointment management, and patient-friendly communication.

The role requires dependable front-desk performance, familiarity with dental software and Microsoft Office, and the ability to handle insurance verification and end-of-day reporting.

Qualifications

• Must have high school diploma or equivalent; associate degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office required; willingness to learn.
• Must have dental front desk experience.
• Ability to learn new programs as needed.

Responsibilities

• Answer phone calls and provide information to callers.
• Greet visitors/patients; schedule, verify, and confirm appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies; collect co-payments and verify insurance.
• Track appointments due to no-shows, cancellations, and late arrivals.

Skills

Quality control

Insurance verification

Appointment scheduling

Phone handling

Patient communication

Financial handling

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group (NADG) and its partner offices seek a Front Desk Coordinator to ensure smooth patient flow and exceptional service. A $500 sign-on bonus is offered to join our team, with strong emphasis on accurate billing, appointment management, and patient-friendly communication.

The role requires dependable front-desk performance, familiarity with dental software and Microsoft Office, and the ability to handle insurance verification and end-of-day reporting.