Dental Front Desk Coordinator — Growth, Benefits & Care

North American Dental Group; Pickerington (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive PTO

401k

Career growth

Continuing education

Job summary

North American Dental Group is seeking a Front Desk Coordinator in Pickerington, OH to be the first point of contact for patients, handling check-in/check-out, scheduling, insurance verification, and payments with a focus on empathy and accuracy.

The role requires strong customer service, knowledge of dental software, and the ability to learn new systems. Enjoy benefits, career growth, and a supportive environment dedicated to excellent patient care.

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• 1-5 years of customer service, insurance, or dental experience.
• Knowledge of dental software and Microsoft Office; ability to learn new programs.

Responsibilities

• Handle front desk duties: greet patients, answer phones, verify appointments.
• Perform insurance verification and explain financial policies to patients.
• Process payments and co-pays; manage end-of-day reports and daily reconciliations.
• Schedule, confirm, and adjust patient appointments; maintain neat front desk area.

Skills

Customer service

Insurance verification

Financial handling

Quality control

Office coordination

Education

High School Diploma

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator in Pickerington, OH to be the first point of contact for patients, handling check-in/check-out, scheduling, insurance verification, and payments with a focus on empathy and accuracy.

The role requires strong customer service, knowledge of dental software, and the ability to learn new systems. Enjoy benefits, career growth, and a supportive environment dedicated to excellent patient care.