Dental Front Desk Coordinator - Growth, PTO & 401k

North American Dental Group; Pickerington (OH); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive PTO

Benefits package with 401k

Career growth & education

Freedom and individuality

Job summary

North American Dental Group is seeking a Front Desk Coordinator in Pickerington, OH to greet patients, schedule appointments, verify insurance, and manage daily front-office tasks with a focus on patient comfort.

You will handle payments, explain financial policies, and coordinate with dental staff to ensure smooth patient flow. The role offers a dynamic team environment and opportunities for growth within the network.

Qualifications

• High School Diploma or equivalent; associate degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Knowledge of dental software and Microsoft Office; ability to learn new programs.

Responsibilities

• Dependable with handling financial information, insurance verification, and end-of-day reporting.
• Clerical tasks include mail, scanning, answering calls, greeting patients, scheduling and confirming appointments.
• Explain procedures and services to patients using dental knowledge.
• Present financial policies; collect co-pays and verify insurance coverage.
• Track appointments affected by no-shows, cancellations, and late arrivals.

Skills

Customer service

Insurance handling

Dental software

MS Office

Education

High School Diploma

Associate's degree preferred

Job description

North American Dental Group is seeking a Front Desk Coordinator in Pickerington, OH to greet patients, schedule appointments, verify insurance, and manage daily front-office tasks with a focus on patient comfort.

You will handle payments, explain financial policies, and coordinate with dental staff to ensure smooth patient flow. The role offers a dynamic team environment and opportunities for growth within the network.