Dental Front Desk Coordinator - Patient Experience Champion

North American Dental Group; Clearwater (AR); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive PTO

Comprehensive benefits including 401k

Career growth and continuing education

Friendly, patient-focused team

Job summary

North American Dental Group is seeking a Front Desk Coordinator to welcome patients, coordinate appointments, verify insurance, and maintain smooth front-desk operations in a patient-first practice. You will handle calls, records, and billing support, using dental software and Microsoft Office, while upholding empathy and accuracy to help every patient feel at ease.

This role offers growth opportunities, competitive PTO, and benefits as part of a supportive team that values quality care and

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• 1-5 years in customer service, insurance, or dental environment preferred.
• Strong communication and patient-service skills.

Responsibilities

• Answer phones, greet visitors, schedule and confirm appointments.
• Verify insurance and collect co-pays, explain financial policies.
• Prepare end-of-day reports and maintain accuracy of financial data.
• Explain procedures to patients using dental knowledge.

Skills

Customer service

Dependable

Attention to detail

Empathy

Education

High School diploma or equivalent

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to welcome patients, coordinate appointments, verify insurance, and maintain smooth front-desk operations in a patient-first practice. You will handle calls, records, and billing support, using dental software and Microsoft Office, while upholding empathy and accuracy to help every patient feel at ease.

This role offers growth opportunities, competitive PTO, and benefits as part of a supportive team that values quality care and