Dental Front Desk Pro - Patient-First Care

North American Dental Group (NADG); Niles (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid time off

401k

Career growth opportunities

Continuing education

Job summary

North American Dental Group is seeking a Front Desk Coordinator to join our team. This role focuses on welcoming patients, verifying insurance, scheduling, and handling financial transactions with accuracy. You will contribute to a smooth daily workflow and a positive patient experience.

Join us in delivering best-in-class care and a patient-first approach in a collaborative dental environment with growth opportunities.

Qualifications

• Situational awareness in a dental front desk setting.
• Ability to verify and explain insurance coverage.
• Knowledge of financial policies and patient co-pays.

Responsibilities

• Greet visitors and answer phones; schedule and confirm appointments.
• Explain procedures to patients using dental knowledge.
• Process payments and verify insurance at check-in/out.
• Track and manage no-shows and cancellations.

Skills

Customer service

Insurance verification

Phone etiquette

Scheduling

Patient greeting

Financial handling

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator to join our team. This role focuses on welcoming patients, verifying insurance, scheduling, and handling financial transactions with accuracy. You will contribute to a smooth daily workflow and a positive patient experience.

Join us in delivering best-in-class care and a patient-first approach in a collaborative dental environment with growth opportunities.