Dental Front Desk & Billing Assistant

Heartland Dental LLC; Monet (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays

PTO

Job summary

Heartland Dental is seeking a Business Assistant at Mirasol Walk Dental Care to support front office operations and patient care. You will engage with patients, manage scheduling, and assist with billing in a fast-paced team environment.

Proficiency with Dentrix, strong communication, and organizational skills are required. The team emphasizes learning, collaboration, and patient-first service, with opportunities for growth.

Qualifications

• Experience in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• Access to PHI and HIPAA training will be required; protect PHI and safeguard data.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records; schedule/confirm multi-provider appointments.
• Process patient insurance claims and follow up on outstanding claims.
• Post insurance and patient payments; manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to improve office potential.

Skills

Customer service

Communication

Organizational skills

HIPAA compliance

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant at Mirasol Walk Dental Care to support front office operations and patient care. You will engage with patients, manage scheduling, and assist with billing in a fast-paced team environment.

Proficiency with Dentrix, strong communication, and organizational skills are required. The team emphasizes learning, collaboration, and patient-first service, with opportunities for growth.