Dental Front Desk & Admin Specialist

Heartland Dental; Madison (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

Paid time off

Daily Pay

Job summary

Heartland Dental supports Dental Care of Huntsville, seeking a Business Assistant to join a fast-paced front-office team. The role emphasizes patient-first service, efficient scheduling, and accurate insurance processing in a dynamic dental office.

You will work closely with providers, manage payments and claims, and contribute to a cohesive team focused on quality care and patient satisfaction. Training and development opportunities are offered within a stable, nationwide practice.

Qualifications

• Experience in a fast-paced, customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection responsibilities.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office duties: phones, mail, email, and communications with patients/insurers.
• Use Dentrix for scheduling and records management.
• Schedule and confirm appointments for multiple providers.
• File insurance claims and follow up on outstanding claims; verify benefits.
• Post patient payments and manage accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems in the office.

Skills

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental supports Dental Care of Huntsville, seeking a Business Assistant to join a fast-paced front-office team. The role emphasizes patient-first service, efficient scheduling, and accurate insurance processing in a dynamic dental office.

You will work closely with providers, manage payments and claims, and contribute to a cohesive team focused on quality care and patient satisfaction. Training and development opportunities are offered within a stable, nationwide practice.