Dental Front Desk & Admin Coordinator

Heartland Dental LLC; Mauldin (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays

PTO

Job summary

Heartland Dental LLC is seeking a Business Assistant to join Arden Woods Dental Care, supporting front office operations and patient services. The role emphasizes patient-first care, team collaboration, and ongoing learning in a fast-paced dental office environment.

Responsibilities include greeting patients, managing phones and correspondence, scheduling with Dentrix, processing insurance claims, posting payments, and assisting the team to optimize office workflows.

Qualifications

• Experience in fast-paced, customer-centric environments.
• Excellent communication and organizational skills.
• HIPAA knowledge and PHI protection required.

Responsibilities

• Greet and welcome patients to create a positive first impression.
• Manage front office tasks: phones, mail, emails, and communications with patients and insurers.
• Use Dentrix for scheduling and records; coordinate appointments for multiple providers.
• Process insurance claims and follow up on outstanding items.
• Post payments and review treatment plan options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office flow.

Skills

Communication

Customer service

Organization

HIPAA familiarity

PHI protection

Tools

Dentrix

Job description

Heartland Dental LLC is seeking a Business Assistant to join Arden Woods Dental Care, supporting front office operations and patient services. The role emphasizes patient-first care, team collaboration, and ongoing learning in a fast-paced dental office environment.

Responsibilities include greeting patients, managing phones and correspondence, scheduling with Dentrix, processing insurance claims, posting payments, and assisting the team to optimize office workflows.