Dental Front Office & Admin Assistant — PTO & Daily Pay

Heartland Dental; Destin (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Retirement savings

Six paid holidays

Paid Time Off

Daily Pay

Job summary

Heartland Dental is seeking a Business Assistant for The Center for Cosmetic and Family Dentistry – Destin to support front office operations and billing. The role involves greeting patients, scheduling, verifying benefits, posting payments and coordinating with insurance providers to ensure smooth office workflow.

The successful candidate will join a team focused on patient-first care, professional development, and the Heartland Dental system-wide standards.

Qualifications

• 1+ years of experience working in a front desk role in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• HIPAA training and PHI protection compliance.

Responsibilities

• Greet and welcome patients entering the office to create a positive first impression.
• Manage front office duties: answer phones, mail/email, and coordinate with patients and insurers.
• Utilize Dentrix for scheduling and records.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims and follow up on outstanding claims and VERification of benefits.
• Post insurance and patient payments; process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Collaborate with providers to implement Heartland Dental systems to optimize office performance.

Skills

Front desk

Insurance billing

Customer service

Communication

Organization

Tools

Dentrix

Job description

Heartland Dental is seeking a Business Assistant for The Center for Cosmetic and Family Dentistry – Destin to support front office operations and billing. The role involves greeting patients, scheduling, verifying benefits, posting payments and coordinating with insurance providers to ensure smooth office workflow.

The successful candidate will join a team focused on patient-first care, professional development, and the Heartland Dental system-wide standards.