Dental Clinic Operations Leader for Community Health

Complete-Health; Rapid City (SD); Presencial; USD 85 000 - 110 000; Tempo integral

Resumo da oferta

Complete Health in Rapid City, SD is seeking a Dental Clinical Operations Manager to lead the Dental Department’s day-to-day operations and support providers and staff. You will optimize workflows, manage staffing and training, and ensure regulatory compliance to deliver an outstanding patient experience.

Join a mission-driven FQHC environment focused on access to quality dental care for underserved populations, with a collaborative leadership team and comprehensive benefits.

Qualificações

• Minimum two years of dental industry experience.
• Strong understanding of dental terminology, clinical workflows, infection control, and dental operations.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, organization, and problem-solving skills.

Responsabilidades

• Lead daily operations of our dental clinic to ensure efficient patient care and provider support.
• Provide administrative supervision of dental assistants, dental hygienists, and other assigned support staff.
• Oversee staffing, scheduling, onboarding, training, coaching, and performance management.
• Coordinate patient flow, chair assignments, provider support, and clinic utilization.
• Develop and improve operational workflows to increase efficiency and enhance the patient experience.
• Ensure compliance with OSHA, CDC, infection control, sterilization, and organizational standards.
• Manage dental supplies, inventory, equipment maintenance, and operational resources.
• Collaborate with the Dental Director to implement quality initiatives, policies, and operational improvements.
• Partner with Patient Access leadership to optimize scheduling, registration, patient communication, and front desk workflows.
• Respond to operational patient concerns and assist with resolution and service recovery.
• Support quality improvement efforts and departmental goals.

Conhecimentos

Leadership

Staff supervision

Workflow optimization

Communication

Formação académica

Dental assisting education or certification

Ferramentas

Electronic dental records

Descrição da oferta de emprego

Complete Health in Rapid City, SD is seeking a Dental Clinical Operations Manager to lead the Dental Department’s day-to-day operations and support providers and staff. You will optimize workflows, manage staffing and training, and ensure regulatory compliance to deliver an outstanding patient experience.

Join a mission-driven FQHC environment focused on access to quality dental care for underserved populations, with a collaborative leadership team and comprehensive benefits.