Lead Dental Assistant: Clinic Operations Leader

Mid-Delta Health Systems, Inc.; Clarendon (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Mid-Delta Health Systems, Inc. is seeking a Lead Dental Assistant to join our dental department in a hybrid clinical and operational leadership role.

The position blends chairside support with coordinating day-to-day clinic operations to ensure efficient workflow, quality patient care, regulatory compliance, and optimal provider productivity. The role includes supervising dental support staff, scheduling coordination, supply management, patient flow, dental billing support, and HRSA/FQHC

Qualifications

• High school diploma or GED required.
• Completion of accredited dental assisting program preferred.
• Current dental assistant certification preferred; radiology certification required if performing radiographs.
• CPR certification required.

Responsibilities

• Provide chairside dental assisting during examinations and procedures.
• Prepare treatment rooms, instruments, and materials for patient care.
• Take dental radiographs in accordance with state regulations and certifications.
• Sterilize instruments and maintain infection control procedures.
• Assist with patient intake, chart preparation, and documentation in the electronic health record.
• Educate patients regarding oral hygiene, preventive care, and post-procedure instructions.
• Assist providers with restorative, preventive, and emergency dental procedures.
• Coordinate daily dental clinic workflow and patient scheduling.
• Monitor appointment schedules to maximize provider productivity and minimize gaps in care.
• Assist with management of patient recalls and follow-up appointments.
• Support front desk operations including insurance verification and patient registration processes.
• Assist with oversight of dental billing workflows and coordination with revenue cycle staff.
• Monitor and address claim issues, scheduling concerns, and operational inefficiencies.
• Assist with onboarding and training of dental assistants and support staff.
• Provide day-to-day guidance and support to dental team members.
• Promote teamwork, professionalism, and positive workplace culture.
• Communicate operational concerns and recommendations to leadership.
• Maintain inventory of dental supplies and materials.
• Coordinate ordering of dental supplies and monitor inventory levels.
• Assist with tracking equipment maintenance and repair needs.
• Ensure operatories remain organized, stocked, and operational.
• Ensure adherence to infection control and safety procedures.
• Support compliance with HRSA/FQHC requirements, HIPAA regulations, OSHA standards, CDC guidelines.
• Participate in quality improvement and performance improvement initiatives.
• Assist with preparation for audits, inspections, and HRSA Operational Site Visits.
• Assist with school-based dental sealant programs and community outreach activities.

Skills

Chairside dental assisting

Infection control

Education

High school diploma or GED

Accredited dental assisting program

Dental assistant certification

Radiology certification

CPR certification

Tools

Radiography equipment

Job description

Mid-Delta Health Systems, Inc. is seeking a Lead Dental Assistant to join our dental department in a hybrid clinical and operational leadership role.

The position blends chairside support with coordinating day-to-day clinic operations to ensure efficient workflow, quality patient care, regulatory compliance, and optimal provider productivity. The role includes supervising dental support staff, scheduling coordination, supply management, patient flow, dental billing support, and HRSA/FQHC