Dental Clinic Operations Coordinator

U M FDSP Associates PA; Baltimore (MD); On-site; USD 34,000 - 48,000; Full time

Job summary

U M FDSP Associates PA is seeking a Program Assistant for the PLUS Clinic to provide clerical support, schedule and confirm appointments, and liaise with patients, pre-doctoral students, and faculty.

You will handle front desk coverage, answer calls, verify insurance, collect payments, and maintain patient charts in Axium, ensuring compliance with clinic policies. This full-time role requires attention to detail and excellent customer service in a busy dental setting.

Qualifications

• High school diploma or GED required; an associate degree is a plus.
• Bachelor’s degree preferred.
• 2+ years related experience in a medical/dental setting is advantageous.

Responsibilities

• Handles front desk telephone coverage, messages, and questions.
• Schedules appointments and confirms with patients.
• Verifies insurance and collects payments per clinic policies.
• Prints and scans patient documents to ensure complete records.

Skills

Appointment scheduling

Customer service

Telephone handling

Office procedures

Medical/dental office

Data entry

Insurance knowledge

Education

High school diploma or GED

Bachelor’s degree preferred

2+ years related experience

Tools

Excel

Office equipment

Axium

Job description

U M FDSP Associates PA is seeking a Program Assistant for the PLUS Clinic to provide clerical support, schedule and confirm appointments, and liaise with patients, pre-doctoral students, and faculty.

You will handle front desk coverage, answer calls, verify insurance, collect payments, and maintain patient charts in Axium, ensuring compliance with clinic policies. This full-time role requires attention to detail and excellent customer service in a busy dental setting.