Dental Clinic Programs Assistant

U M FDSP Associates PA; Baltimore (MD); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Time Off

Health Coverage

Retirement

Work Schedule

Job summary

U.M. FDSP Associates is seeking a Program Assistant to provide multi-task clerical support for dental clinic operations, including scheduling and confirming appointments. The role involves working with patients, residents, pre-doctoral students, and staff to ensure smooth daily operations.

You will handle front desk duties, process payments, maintain records, and deliver courteous service in a professional environment Monday through Friday.

Qualifications

• Knowledge of standard office procedures; must be able to operate computers and other office machines, such as fax, calculator, answering telephones, as well greeting visitors and so on.
• Skill in filing documents according to alphabetic and numeric sequences; in operating manual and automated office equipment.
• Ability to apply close attention to detail in performing routine clerical tasks.
• Ability to follow oral and written instructions.
• Ability to maintain effective work relationships.

Responsibilities

• Handle front desk telephone coverage, take and distribute messages, and answer questions.
• Provide excellent customer service to patients arriving for appointments; inform faculty, students, and staff of patient arrival.
• Schedule appointments to accommodate patients and manage emergencies.
• Confirm appointments for the next business day.
• Verify insurance information is current and obtain pre-authorization when needed.
• Inform patients of charges and balances due before service is rendered.
• Respond to inquiries about patient accounts and collect payments as per policy.
• Process and reconcile daily receipts with ledger and bank deposits.
• Perform other duties as assigned by department.

Skills

Office procedures

Office equipment

Filing accuracy

Attention to detail

Reading/comprehension

Teamwork

Education

High school diploma or GED

Job description

U.M. FDSP Associates is seeking a Program Assistant to provide multi-task clerical support for dental clinic operations, including scheduling and confirming appointments. The role involves working with patients, residents, pre-doctoral students, and staff to ensure smooth daily operations.

You will handle front desk duties, process payments, maintain records, and deliver courteous service in a professional environment Monday through Friday.