Dental Clinic Front Office & Billing Specialist

Indiana University; Indianapolis (IN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Healthcare and dental insurance

Tuition subsidy

Paid holidays

Employee assistance program

Job summary

Indiana University in Indianapolis, IN, seeks staff for the Graduate Operative Dentistry Clinic. The role supports patient scheduling, billing, and front-desk operations within a busy dental clinic.

Responsibilities include answering phones, handling patient inquiries, processing payments, applying insurance, and ensuring compliance with clinic policies. 1 year of medical office experience is preferred; radiology licensure is a plus.

Qualifications

• High school diploma or equivalent (GED/HSED) required.
• At least 1 year of medical office or related experience preferred.
• Indiana State Radiology License preferred.

Responsibilities

• Schedules patient appointments for effective treatment and care.
• Ensures adequate staff resources to handle patient load.
• Answers phones and provides office information.
• Ensures clinic compliance with policies and regulations.
• Manages triage, complaints, and queries from patients and students; escalates as needed.
• Processes billing and applies insurance benefits to patient accounts.
• Reconciles daily deposits and conducts closing procedures.
• Places prescription orders.
• Assists in clinic with other tasks as needed.

Skills

Proficient communication

Professionalism

Time management

Quality focus

Flexibility

Reliability

Education

High school diploma or equivalent

Indiana State Radiology License (preferred)

Tools

None

Job description

Indiana University in Indianapolis, IN, seeks staff for the Graduate Operative Dentistry Clinic. The role supports patient scheduling, billing, and front-desk operations within a busy dental clinic.

Responsibilities include answering phones, handling patient inquiries, processing payments, applying insurance, and ensuring compliance with clinic policies. 1 year of medical office experience is preferred; radiology licensure is a plus.