Dental Front Desk Coordinator — Patient Experience & Scheduling

Bright Direction Dental LLC; Indianapolis (IN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, and life보험

Paid time off and holiday pay

401(k) retirement plan with company 3%

Job summary

Center for Advanced Dentistry in Indianapolis is seeking a friendly Full-Time Front Desk Coordinator to manage the front desk and support clinical staff. You will greet patients, schedule appointments, verify insurance, and handle payments, while ensuring a positive patient experience.

Ideal candidates have strong communication, organizational skills, and a team-focused attitude. This role offers competitive hourly pay and full-time benefits including health insurance and paid time off.

Qualifications

• Proven experience at a front desk or administrative role, preferably in a dental office.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Knowledge of dental terminology, procedures, and insurance processes.
• Proficient in using dental office software and general office applications.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and maintain the appointment calendar.
• Answer phone calls and direct inquiries to the appropriate department.
• Verify patient information and insurance details.
• Coordinate and schedule appointments based on dentist availability; send reminders and manage cancellations.
• Maintain accurate patient records and handle registration and check-in/check-out.
• Process and verify insurance information; collect and record payments; assist in collections as needed.
• Coordinate with dental staff to ensure seamless patient care.
• Address patient concerns and resolve issues related to appointments, billing, or service.

Skills

Front desk experience

Customer service

Appointment scheduling

Verbal communication

Team collaboration

Education

High school diploma or equivalent

Tools

Dental office software

Job description

Center for Advanced Dentistry in Indianapolis is seeking a friendly Full-Time Front Desk Coordinator to manage the front desk and support clinical staff. You will greet patients, schedule appointments, verify insurance, and handle payments, while ensuring a positive patient experience.

Ideal candidates have strong communication, organizational skills, and a team-focused attitude. This role offers competitive hourly pay and full-time benefits including health insurance and paid time off.