Dental Clinic Administrative Assistant

Kaizen Lab Inc.; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Time Off

Health Insurance

Retirement Plan

Work Schedule

Job summary

U.M. FDSP Associates, a nonprofit affiliate of the University of Maryland School of Dentistry, seeks a clerical front desk assistant to support clinic operations. You will interact directly with patients, residents, and staff, handling scheduling, billing, and communications to ensure smooth patient flow.

The role emphasizes accuracy, customer service, and teamwork within a Monday–Friday schedule, with opportunities to assist in training and orientation activities.

Qualifications

• High school diploma or GED required; 3+ years of related experience preferred.
• Experience with general office procedures and clerical tasks.
• Ability to operate standard office equipment and greet visitors professionally.

Responsibilities

• Handle front desk telephone coverage and message distribution; answer questions.
• Provide excellent patient service; inform staff of patient arrivals and give clinic tours.
• Assist with student orientation and training on clinical policies.
• Schedule appointments; resolve conflicts and accommodate emergencies.
• Verify insurance/coverage and inform patients of balances before services.
• Assist with billing and claims processing under supervision.

Skills

Customer service

Telephone handling

Scheduling

Clerical

Communication

Education

High school diploma or GED

Job description

U.M. FDSP Associates, a nonprofit affiliate of the University of Maryland School of Dentistry, seeks a clerical front desk assistant to support clinic operations. You will interact directly with patients, residents, and staff, handling scheduling, billing, and communications to ensure smooth patient flow.

The role emphasizes accuracy, customer service, and teamwork within a Monday–Friday schedule, with opportunities to assist in training and orientation activities.