Dental Care Experience Coordinator (G3)

Smile Brands Inc.; League City (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to create a welcoming patient experience using our G3 approach (Greeting, Guiding, Gratitude). You will assist with treatment scheduling, insurance verification, and financial arrangements, ensuring smooth visits and payments.

The role requires strong communication and interpersonal skills with at least one year of related experience. Schedule is M-Th 8-5pm, with full-time benefits and an Equal Opportunity employer stance.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Skills

Communication skills

Interpersonal skills

Dental terminology

Customer service

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to create a welcoming patient experience using our G3 approach (Greeting, Guiding, Gratitude). You will assist with treatment scheduling, insurance verification, and financial arrangements, ensuring smooth visits and payments.

The role requires strong communication and interpersonal skills with at least one year of related experience. Schedule is M-Th 8-5pm, with full-time benefits and an Equal Opportunity employer stance.