Dental Treatment Concierge & Scheduling Specialist

Smile Brands Inc.; Miamisburg (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flexible spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude).

You will help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment, and you will assist with financial arrangements for treatment. Responsibilities include greeting patients, guiding them through check in/check out and insurance verification, scheduling appointments, and explaining

Qualifications

• Strong communication and interpersonal skills with a focus on delivering exceptional customer service.
• Knowledge of dental terminology.
• At least one year of related experience.

Responsibilities

• Greeting patients and creating a welcoming atmosphere.
• Assist patients with check in/check out procedures, scheduling, insurance verification, and information about services and payment options.
• Express appreciation to patients and treat everyone with respect and professionalism.

Skills

Customer service

Communication

Interpersonal skills

Tools

Dentrix Ascend

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator to create positive patient experiences using our G3 approach (Greeting, Guiding, Gratitude).

You will help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment, and you will assist with financial arrangements for treatment. Responsibilities include greeting patients, guiding them through check in/check out and insurance verification, scheduling appointments, and explaining