Dental Patient Experience Coordinator

Socket.dev; North Vernon (IN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

HSA

Telemedicine

FSA

Life insurance

Disability insurance

Employee discounts

Pet insurance

401k

Job summary

Smile Brands is seeking a Treatment Care Coordinator in Indiana to create positive patient experiences through our G3 approach. You will welcome patients, assist with check-in and scheduling, verify insurance, and discuss payment options, ensuring a smooth, friendly visit.

The role emphasizes strong communication, patient service, and collaboration with the dental team to deliver a consistently excellent experience.

Qualifications

• Minimum one year of related experience.
• Knowledge of dental terminology helpful.
• Strong communication and interpersonal skills required.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and explain services and payment options.
• Gratitude: Express appreciation to patients for choosing us and treat everyone with respect and professionalism.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

Smile Brands is seeking a Treatment Care Coordinator in Indiana to create positive patient experiences through our G3 approach. You will welcome patients, assist with check-in and scheduling, verify insurance, and discuss payment options, ensuring a smooth, friendly visit.

The role emphasizes strong communication, patient service, and collaboration with the dental team to deliver a consistently excellent experience.