Dental Treatment Concierge

Smile Brands Inc.; Glendale (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

Health Savings Account

Telemedicine

Flexible Spending Accounts

Life Insurance

Disability Insurance

Employee discounts

Pet Insurance

401k

Job summary

Smile Brands Inc. is seeking a Treatment Care Coordinator in Glendale to greet patients, assist with scheduling, verify insurance, and explain payment options. The role emphasizes courteous patient care and smooth visit flow.

The position supports a positive patient experience and helps manage financial arrangements for treatment, aligned with our G3 approach. Prior experience in dental settings is preferred.

Qualifications

• At least one year of related experience.
• Knowledge of dental terminology.
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.

Responsibilities

• Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome.
• Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options.
• Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism.

Skills

Customer service

Communication

Interpersonal skills

Dental terminology

Job description

Smile Brands Inc. is seeking a Treatment Care Coordinator in Glendale to greet patients, assist with scheduling, verify insurance, and explain payment options. The role emphasizes courteous patient care and smooth visit flow.

The position supports a positive patient experience and helps manage financial arrangements for treatment, aligned with our G3 approach. Prior experience in dental settings is preferred.