Delivery Operations & Onboarding Lead

TEK Systems; United States; On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) retirement plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation / Sick Leave

Job summary

TEKsystems Global Services is seeking a role focusing on payroll and onboarding operations within the United States. You will manage end-to-end timecard and payroll processes, oversee onboarding activities, and serve as the central point for consultant support and operational issues.

The role requires strong communication, organization, and project management skills, with exposure to professional services agreements and risk analysis.

Qualifications

• Excellent oral and written communication in English.
• Strong analysis and problem-solving abilities.
• Proven time management and organizational skills.
• Experience with project management fundamentals and PSA context.

Responsibilities

• Payroll & workforce administration: manage timecard approvals, overtime validation, payroll issue resolution, and escalations.
• Monitor payroll compliance and coordinate with delivery teams for timely processing.
• Support payroll audits and operational tracking for workforce readiness and business continuity.
• Serve as SME for consultant payroll inquiries, PTO balances, and timesheet corrections.
• Onboarding & workforce readiness: lead onboarding from intake to start-date readiness, ensuring compliance and provisioning.
• Coordinate across Recruiting, Engagement Managers, Delivery teams, and TPMs for seamless onboarding.
• Manage onboarding communications, status tracking, issue resolution, and readiness reporting with transparency.
• Continuously improve onboarding processes, documentation, and workflows.

Skills

Communication skills

Analysis & problem solving

Time management

People management

Project management

PSA exposure

Risk analysis

Asana

Education

Bachelor's Degree

Tools

Asana

Job description

TEKsystems Global Services is seeking a role focusing on payroll and onboarding operations within the United States. You will manage end-to-end timecard and payroll processes, oversee onboarding activities, and serve as the central point for consultant support and operational issues.

The role requires strong communication, organization, and project management skills, with exposure to professional services agreements and risk analysis.