Contract Onboarding Specialist — Operations & Compliance

TEKsystems; Jacksonville (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

TEKsystems is seeking a Temporary Onboarding Operations Associate to support the hub onboarding workflow. You will deliver post-offer screening, onboarding and off-boarding support for contract employees, clients and program offices to ensure a smooth candidate experience.

You will handle pre-employment screening, background checks, I-9s, and compliance coordination with field offices, while guiding contractors through onboarding steps and ensuring timely paperwork and data integrity.

Qualifications

• 2+ years’ experience in a customer service related position.
• Associates degree or two years of applicable experience in customer service.
• BA/BS degree in Human Resources, Business, and Accounting preferred.

Responsibilities

• Provide world class customer service in every interaction to ensure a quality candidate experience
• Receive and review onboarding trigger (ESF, SIF, or other forms)
• Communicate all pre-employment screen requirements to the CSA, and coordinate contractor orientations, I9s, and other local onboarding requirements with the local field office
• Ensure all potential contract employees adhere to pre-employment screen guidelines and are removed from the process if they are not compliant
• Enter and manage background, drug testing and medical screening process for contractors
• Manage the HR folder process to ensure onboarding paperwork is completely in a timely manner
• Emphasize usage of Direct Deposit or electronic deposit and CashPay to all contractors and clients
• Provide pre-employment documents and screen requirements to the candidate for review and signature

Skills

Customer service

Communication

Team player

Education

Associates degree or two years of applicable experience in customer service

BA/BS degree in Human Resources, Business, and Accounting preferred

Job description

TEKsystems is seeking a Temporary Onboarding Operations Associate to support the hub onboarding workflow. You will deliver post-offer screening, onboarding and off-boarding support for contract employees, clients and program offices to ensure a smooth candidate experience.

You will handle pre-employment screening, background checks, I-9s, and compliance coordination with field offices, while guiding contractors through onboarding steps and ensuring timely paperwork and data integrity.