Delivery Operations Manager

Sysco Northeast Rdc; Riverside (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Sysco Northeast Rdc is seeking an Operations professional to manage delivery activities, ensuring safety, efficiency, and regulatory compliance across routes.

The role involves supervising delivery staff, optimizing schedules, controlling costs, and coordinating with Sales and Marketing to resolve issues and improve customer satisfaction. Strong leadership and communication are essential.

Qualifications

• High school diploma or GED required; 1–3 years related experience or training, or equivalent.
• Two- or four-year college degree in Business Management, Supply Chain Management or similar major preferred.

Responsibilities

• Manages the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensures management staff effectively handles day-to-day delivery activities, including SOP adherence and safe customer service.
• Ensures Delivery Associate compliance with local, state and federal regulations (DOT, OSHA) and maintains current electronic logs.
• Manages labor hours, travel, fuel and consumables within budget; prepares work schedules including extra shifts as needed.
• Coordinates purchases and use of company assets to support the Delivery department; coordinates repairs as necessary.
• Monitors routing effectiveness to meet KPI and Sales/ customer satisfaction goals.

Skills

Delivery operations

Leadership

Regulatory compliance

Safety management

Budgeting

Communication

Problem solving

English proficiency

Education

High school diploma or GED

Business/Supply Chain degree preferred

Tools

Spreadsheet software

Word processing software

Job description

Sysco Northeast Rdc is seeking an Operations professional to manage delivery activities, ensuring safety, efficiency, and regulatory compliance across routes.

The role involves supervising delivery staff, optimizing schedules, controlling costs, and coordinating with Sales and Marketing to resolve issues and improve customer satisfaction. Strong leadership and communication are essential.