Delivery Operations Lead

Sysco; Selma (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

Sysco in Selma, NC, is seeking an Operations leader to supervise delivery activities, ensure safety, and enforce regulatory compliance. You will direct delivery staff, monitor routes, and collaborate with Sales and Marketing to resolve customer issues.

The role emphasizes labor management, safety, and adherence to policies, with responsibilities spanning scheduling, equipment use, and performance reviews in a fast-paced environment.

Qualifications

• High school diploma or GED.
• 2-4 year college degree in Business Management, Supply Chain Management or similar major preferred.

Responsibilities

• Supervises the daily work and safety of Delivery Associates, including adherence to SOPs, planned routes, and customer service.
• Ensures Delivery Associate compliance with local, state and federal regulatory agencies (e.g., DOT, OSHA) and that electronic logs are current and accurate.
• Manages labor hours and consumable supplies within budget.
• Prepares work schedules including extra days and shifts as needed.
• Oversees asset utilization in support of Delivery department.
• Organizes required repairs with proper departments as necessary.
• Reviews delivery functions and productivity reporting.
• Suggests efficiency ideas and cost reduction measures; assists with implementation of changes.
• Interprets and enforces company policies, protocols and procedures including food safety and regulatory requirements.
• Communicates with Sales and Marketing to resolve customer or delivery issues.
• Visits customer locations to address issues and assess delivery difficulty.
• Maintains associate relations through regular meetings and open communication.

Skills

Leadership

Regulatory compliance

Safety management

English fluency

Communication

DOT/OSHA knowledge

Education

High school diploma

Business/Supply Chain degree

Job description

Sysco in Selma, NC, is seeking an Operations leader to supervise delivery activities, ensure safety, and enforce regulatory compliance. You will direct delivery staff, monitor routes, and collaborate with Sales and Marketing to resolve customer issues.

The role emphasizes labor management, safety, and adherence to policies, with responsibilities spanning scheduling, equipment use, and performance reviews in a fast-paced environment.