Delivery Operations Coordinator

Mattress Firm; Driftwood (TX); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

On-the-job training

401(k) matching

Mental health resources

Medical, dental, vision plans

Get paid on-demand

Base pay / uncapped commission

Employee discounts on mattresses

Job summary

Mattress Firm in Driftwood, Texas is hiring a Logistics & Dispatch Coordinator to coordinate daily delivery operations, optimize routes, and support dispatch activities to ensure timely service for customers and contractors.

You will work between warehouse operations, delivery teams, and drivers, communicating route changes and performance updates while maintaining accurate records and compliance with safety policies.

Qualifications

• High School Diploma or equivalent preferred.
• 1+ years of experience in logistics, dispatch, routing, transportation coordination, customer service, or related operational support role required.

Responsibilities

• Coordinate and dispatch daily delivery routes based on capacity, geography, and business demands.
• Monitor delivery activity and address route exceptions, delays, or service disruptions.
• Schedule deliveries and adjust routing plans to maximize operational efficiency.
• Track and resolve missed deliveries and delivery documentation.
• Maintain accurate records to support contractor settlements and performance tracking.
• Communicate route changes and priorities to drivers, contractors, and teams.

Skills

Communication

Organization

Prioritization

Attention to detail

Problem-solving

Collaboration

Education

High School Diploma

Tools

Microsoft Office

TMS

Routing software

POS systems

Job description

Mattress Firm in Driftwood, Texas is hiring a Logistics & Dispatch Coordinator to coordinate daily delivery operations, optimize routes, and support dispatch activities to ensure timely service for customers and contractors.

You will work between warehouse operations, delivery teams, and drivers, communicating route changes and performance updates while maintaining accurate records and compliance with safety policies.