Delivery Lead: Gemini CX on Google Cloud

Accenture; Boston (MA); On-site; USD 133,000 - 278,000; Full time

Job summary

Accenture is seeking a Technical Delivery Lead to own end-to-end delivery for Google Cloud initiatives in the Mid-Market sector. You will shape the delivery, guide the engineering team, and ensure outcomes transform client interactions.

You will collaborate with clients in real time and drive rapid delivery across borders. The role requires strong governance, architecture insight, and the ability to drive measurable client value while coordinating onshore/offshore teams.

Qualifications

• Minimum 7+ years experience in hands-on, client-facing technology roles.
• Minimum 7+ years experience owning client engagements from design through go-live.
• Minimum 5+ years Google Cloud Platform experience with customer engagement solutions.

Responsibilities

• Own the delivery end-to-end from scope to go-live.
• Design the delivery approach, define plan, team, cadence and architecture.
• Provide technical advisory across the engagement with deep client context.
• Lead status reviews and manage client expectations throughout.
• Mobilize and stand up delivery, delivering capabilities in weeks.

Skills

GECX

CCaaS

CRM Integrations

Agentic CX

CI/CD

GKE

Education

Bachelor's degree or equivalent

Tools

ADK

RAG

Gemini Platform

Job description

Accenture is seeking a Technical Delivery Lead to own end-to-end delivery for Google Cloud initiatives in the Mid-Market sector. You will shape the delivery, guide the engineering team, and ensure outcomes transform client interactions.

You will collaborate with clients in real time and drive rapid delivery across borders. The role requires strong governance, architecture insight, and the ability to drive measurable client value while coordinating onshore/offshore teams.