Delinquent Accounts Collector

Farmers Home Furniture; Douglas (GA); Sur place; USD 32 000 - 46 000; Plein temps

Résumé du poste

Farmers Home Furniture is seeking a collections-focused associate to locate, contact, and secure payments from customers with delinquent accounts. The role involves calling, texting, mailing notices, and documenting all activity to ensure timely collections.

Responsibilities include collecting payments, reviewing credit terms, posting payments to accounts, and supporting sales floor duties as needed. A valid driver's license and prior collections experience are required.

Qualifications

• High School Diploma or GED required; six months experience in payment collections or related office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsabilités

• Sends text messages, mails form letters and/or late charge notices to customers to encourage payment of delinquent accounts.
• Confers with customers by text or telephone attempting to determine reason for overdue payment, reviewing terms of sales, service, or credit contract with customer in an attempt to gain payment.
• Documents all correspondence and attempted correspondence with customers concerning accounts.
• Receives payments and posts amount paid to customer’s account.
• Logs details of work activities on a daily, weekly, and monthly basis.
• Assist customers on the sales floor as assigned by management to include participation in the sales floor rotation, greeting customers, demonstrating products, completing sales write ups, and updating CRM.

Connaissances

Data Utilization

Verbal Aptitude

Mathematical Aptitude

Human Interaction

Situational Reasoning

Formation

High School Diploma or GED

Description du poste

Farmers Home Furniture is seeking a collections-focused associate to locate, contact, and secure payments from customers with delinquent accounts. The role involves calling, texting, mailing notices, and documenting all activity to ensure timely collections.

Responsibilities include collecting payments, reviewing credit terms, posting payments to accounts, and supporting sales floor duties as needed. A valid driver's license and prior collections experience are required.