Accounts Receivable & Collections Specialist

Farmers Home Furniture; Gaffney (SC); Hybride; USD 32 000 - 46 000; Plein temps

Résumé du poste

Farmers Home Furniture seeks a Collections Associate to locate, notify, and secure payments from customers with delinquent accounts. This role requires attention to detail and regular contact with customers.

You will handle cash handling duties, document communications, and coordinate with store management on legal steps for seriously delinquent accounts. A valid driver's license and prior collections or office experience are preferred.

Qualifications

• High School Diploma or GED required.
• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsabilités

• Sends text messages and mails notices to encourage payment on delinquent accounts.
• Confers with customers by text or phone to determine reasons for overdue payments.
• Documents all correspondence with customers concerning accounts.
• Receives payments and posts them to customer accounts.
• Maintains and balances the cash drawer; keeps the key secured.
• Travels to customer homes to collect payments when required.
• Prepares paperwork before initiating legal action for severely delinquent accounts.
• Logs daily, weekly, and monthly work activities.
• Assists on the sales floor with customer service and CRM updates.

Connaissances

Payment collections experience

Driver's license

Formation

High School Diploma or GED

Description du poste

Farmers Home Furniture seeks a Collections Associate to locate, notify, and secure payments from customers with delinquent accounts. This role requires attention to detail and regular contact with customers.

You will handle cash handling duties, document communications, and coordinate with store management on legal steps for seriously delinquent accounts. A valid driver's license and prior collections or office experience are preferred.