Delinquency Resolution Specialist

Dort Financial Credit Union; Grand Blanc (MI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life/AD&D

Disability Insurance

HSA/FSA

Tuition Reimbursement

401(k) Match

Referral Bonus

Paid Time Off

Holidays

Telemedicine

LegalShield

Pet Benefits

Employee Assistance Program

Job summary

Dort Financial Credit Union in Michigan seeks a dedicated team member to collect delinquent loans and minimize losses by contacting members, negotiating payments, and pursuing recovery with accountability and compassion.

The ideal candidate has a High School Diploma and experience in consumer loan collections, with strong attention to detail and the ability to manage a high volume of calls efficiently. Sponsorship for work authorization is not available.

Qualifications

• Minimum Formal Education: High School Graduate.
• Experience: Consumer Loan Collections or related experience preferred.
• The ideal candidate will demonstrate strong attention to detail, professionalism, and the ability to manage a high volume of calls efficiently.

Responsibilities

• Purpose of Position: Collects delinquent loans.
• Minimize credit union losses by controlling loan delinquency through communications, investigations, negotiations, and collection with members.
• Work to recover and/or prevent losses in other risk services.

Skills

Attention to detail

Professionalism

Call handling

Education

High School Graduate

Job description

Dort Financial Credit Union in Michigan seeks a dedicated team member to collect delinquent loans and minimize losses by contacting members, negotiating payments, and pursuing recovery with accountability and compassion.

The ideal candidate has a High School Diploma and experience in consumer loan collections, with strong attention to detail and the ability to manage a high volume of calls efficiently. Sponsorship for work authorization is not available.