Delinquency Operations Coordinator

Associa; Richardson (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Associa is seeking an entry-level Delinquency Specialist - Coordinator to support the Delinquency Leadership team with system setup, branch onboarding, and project coordination.You will handle basic requests, document updates, and ensure timely completion of tasks within our Delinquency Portal and C3 environment. The ideal candidate is organized, detail-oriented, customer-focused, and eager to learn.

Strong communication and proficiency with Microsoft Office are important as you collaborate with

Qualifications

• High school diploma or GED required.
• 0–3 years in customer service, administrative support, or related field.
• Equivalent combinations of education, internships, and experience will be considered.

Responsibilities

• Coordinate setup activities for new branches in C3 and Delinquency Portal.
• Support branch onboarding and transition processes.
• Serve as first contact for basic C3 and Delinquency Portal requests.
• Respond to branch requests and escalate when needed.

Skills

Organizational skills

Analytical thinking

MS Office

Communication skills

Learning systems

Customer service

Time management

Team player

Education

High School Diploma or GED

Associate degree preferred

Tools

Delinquency Portal

C3

Account management systems

Job description

Associa is seeking an entry-level Delinquency Specialist - Coordinator to support the Delinquency Leadership team with system setup, branch onboarding, and project coordination.You will handle basic requests, document updates, and ensure timely completion of tasks within our Delinquency Portal and C3 environment. The ideal candidate is organized, detail-oriented, customer-focused, and eager to learn.

Strong communication and proficiency with Microsoft Office are important as you collaborate with