Junior Collections & Delinquency Specialist

Associa

Richardson (TX)

On-site

USD 38,000 - 52,000

Full time

6 days ago

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Job summary

Associa is seeking an entry-level Delinquency Specialist to support the collection and management of delinquent homeowner accounts for community associations in North America. The role emphasizes accuracy, teamwork, and a willingness to learn in a fast-paced centralized accounting environment.

The position involves handling delinquency statuses, processing accounts, assisting with liens, and coordinating with attorneys and agencies.

Qualifications

High School Diploma or GED required.
Entry-level position with training provided.
0-3 years in customer service, administrative support, collections, banking, or related field.

Responsibilities

Assist with setting up and maintaining delinquency statuses in company systems.
Process delinquent accounts per association policies and procedures.
Review homeowner account activity and answer basic inquiries.
Review print proofs for accuracy prior to distribution.
Prepare collection-related correspondence, including lien and release of lien notifications.
Assemble account packages for attorneys and collection agencies as needed.
Communicate with collection agencies, attorneys, and branch staff regarding account status updates.
Assist with lien filings, title searches, and credit bureau reporting.
Ensure data accuracy and compliance with company policies.
Perform other duties as assigned.