Dedicated Fleet Manager: Safety, Service & Profitability

CRST The Transportation Solution, Inc.; Winston-Salem (NC); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement match

PTO

Parental leave

Job summary

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager in Winston-Salem, NC. You will be accountable for daily operations and financial performance of assigned customer accounts, ensuring safe, efficient service execution and strong customer relationships.

The role emphasizes leadership, data analysis, and cross-functional collaboration to drive profitability and service excellence. Monday–Friday, 7 am–4 pm, with travel as needed.

Qualifications

• High school diploma or equivalent.
• Proven experience in transportation or fleet operations with accountability for service and financial results.
• Strong analytical and data interpretation skills.
• Excellent communication and leadership abilities.

Responsibilities

• Oversee daily operations and performance of dedicated drivers to ensure safety and on-time delivery.
• Lead, coach, and develop drivers to maintain engagement and consistent service execution.
• Foster collaborative relationships with customers through regular communication and service improvements.
• Monitor financial performance of accounts, including driver pay, overtime, equipment utilization, and cost control.
• Promote safety by adhering to DOT/HOS regulations and company standards.
• Track KPIs and implement corrective actions to meet targets.
• Collaborate with planning, maintenance, and leadership to optimize resources.
• Identify and implement process improvements to enhance efficiency and driver satisfaction.
• Maintain flexibility to support operations beyond standard hours; travel may be required.

Skills

Leadership

Customer management

Analytical skills

Communication

Problem solving

Education

High School Diploma

Four-year degree preferred

Tools

TMS

Data reporting tools

Job description

CRST The Transportation Solution, Inc. is seeking a Dedicated Fleet Manager in Winston-Salem, NC. You will be accountable for daily operations and financial performance of assigned customer accounts, ensuring safe, efficient service execution and strong customer relationships.

The role emphasizes leadership, data analysis, and cross-functional collaboration to drive profitability and service excellence. Monday–Friday, 7 am–4 pm, with travel as needed.