Dedicated Dispatcher: Urgent Calls, Permits & Scheduling

Mickeys Plumbing, inc; Florida; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Vacation pay after a year

Holiday pay after probationary period

Health benefits and 401K after probate

Job summary

Mickeys Plumbing, inc in Florida is seeking a professional Dispatcher to handle emergency and non-emergency calls, document details, and coordinate dispatch to the appropriate team.

The ideal candidate is highly organized, excels under pressure, can pull permits for plumbing jobs in Palm Beach County, and communicates clearly with customers. This full-time role requires strong computer skills.

Qualifications

• High school diploma or GED required.
• Experience as a Dispatcher or similar role preferred.
• Excellent typing and data entry skills.

Responsibilities

• Receive inbound calls.
• Collect and document information from callers.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.
• Take care of permit applications and all required paperwork that needs to be filed with the permit.
• Monitor status of the service calls and follow up.
• Accounts receivable.

Skills

Typing

Data entry

Verbal communication

Written communication

Multitasking

Prioritization

Organizational skills

Education

High School Diploma/GED

Job description

Mickeys Plumbing, inc in Florida is seeking a professional Dispatcher to handle emergency and non-emergency calls, document details, and coordinate dispatch to the appropriate team.

The ideal candidate is highly organized, excels under pressure, can pull permits for plumbing jobs in Palm Beach County, and communicates clearly with customers. This full-time role requires strong computer skills.