Decor Department Lead & Customer Experience Coach

Floor & Decor; Florida; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus opportunities & career growth

401k with company match

Employee Stock Purchase Plan

Paid vacation and holidays

Medical, Dental, Vision, Life

Job summary

Floor & Decor is seeking a Role focused on training and developing Product Sales Specialists to ensure customers have a positive shopping experience. The position emphasizes exceptional service and in-depth product knowledge to assist customers in selecting flooring options.

Responsibilities include directing certification courses, maintaining merchandising standards, and greeting customers with a helpful and courteous approach.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service or sales experience.
• Ability to multitask and thrive in a fast-paced environment.

Responsibilities

• Lead and train Product Sales Specialists to deliver exceptional customer service.
• Provide product information and help customers with selections.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor is seeking a Role focused on training and developing Product Sales Specialists to ensure customers have a positive shopping experience. The position emphasizes exceptional service and in-depth product knowledge to assist customers in selecting flooring options.

Responsibilities include directing certification courses, maintaining merchandising standards, and greeting customers with a helpful and courteous approach.